The SmartCare EHR offers a comprehensive suite of features designed to elevate healthcare delivery standards. One of its standout capabilities is the integration of Clinical Decision Support Systems (CDSS), which not only accelerates progress toward achieving HIV epidemic control but also enhances the overall quality of clinical services provided. By streamlining healthcare processes, reducing errors, and boosting efficiency, SmartCare EHR facilitates seamless workflows for healthcare professionals. Moreover, it empowers providers with insightful analytics and patient progress monitoring tools, enabling them to make informed decisions swiftly. Additionally, the system’s seamless integration with Electronic Logistics Management Information System (eLMIS) and lab systems like DISA ensures smooth data exchange between facilities, fostering collaboration and promoting continuity of care at every level.

Digital health in Zambia operates within a robust legal framework governed by a series of legislations and guided by policies and standards. Key acts of Parliament such as the eGovernment Act of 2021, Cyber Security and Cyber Crimes Act No.2 of 2021, Data Protection Act No. 3 of 2021, and the Electronic Communications and Transactions Act of 2021 outline regulations for electronic government services, cyber security, data protection, and electronic transactions. While these laws provide a comprehensive foundation for digital health governance, some provisions are newly enacted and their full impact is yet to be realized. Additionally, policies like the National Health Policy 2013, Zambia National Health Strategic Plan 2017-2021, and the Smart Zambia Electronic Government Master Plan 2018-2030 complement the legal framework by addressing aspects like patient confidentiality, health record access, and system interoperability.